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Smash That Interview: Your Guide to Nailing the Job Interview

So, you’ve landed a job interview! First of all, a massive congratulations is in order! That alone is a huge accomplishment, especially if this is your very first one. In today’s competitive job market, getting an interview means your CV has already done its job. The company sees something in you, and that’s a brilliant start.

Now, as that initial excitement settles, the nerves might be creeping in. A flurry of questions might start buzzing in your head: “What exactly do I wear to make the right impression?” “What if my mind goes blank and I say something completely wrong?” “Should I shake their hand, and if so, how firmly?” “What if my voice trembles when I speak?”

Take a deep, slow breath. Seriously, do it. You are absolutely not alone in feeling this way. Every successful professional you admire has likely been exactly where you are now – on the cusp of an important conversation, feeling a cocktail of excitement and apprehension. This comprehensive guide is designed to walk you through everything you need to know. 

You see, we’ve both been exactly where you are now. The COO navigated over a dozen interviews before finally landing his first permanent job, hearing the all-too-familiar “over-qualified or under-experienced” line more times than he cares to admit. And collectively, we’ve also sat on the other side of the desk, conducting countless interviews over the years, giving us a keen insight into precisely what genuinely lands well and what unfortunately falls flat. So, trust us when we say, we truly get it – from both perspectives.

Our goal is for you to walk into that interview room feeling calm, confident, and genuinely prepared, all while remaining authentically you. We’re not about pretending; we’re about empowering. 

1. Nerves Are Normal (Seriously, Everyone Gets Them)

Let’s be completely honest from the outset: it is 100% normal to feel nervous before an interview. Even seasoned executives with decades of experience still get the jitters. This isn’t a sign of weakness; quite the opposite. It means you care. It means this opportunity matters to you, and that’s a powerful motivator.

The trick isn’t to somehow miraculously eliminate your nerves entirely (that’s probably an impossible feat, and nervous energy can sharpen your focus!). Instead, the key is to develop strategies to manage them so they don’t overshadow your true potential.

  • Practice, Practice, Practice (Out Loud!): This is perhaps the single most effective nerve-calmer. Don’t just think about your answers; say them out loud. Ideally, role-play with a friend or family member who can give you constructive feedback. If that’s not an option, use the mirror, or even better, record yourself on your phone. Or book a call with us at LevelUp Pathways and we’ll go through it with you step by step. Watching yourself back can be incredibly insightful so record yourself – you’ll notice verbal tics, speed of speech, and areas where you might ramble. This familiarises your brain with the act of speaking under pressure.
  • Master the Power of the Breath: Just before you enter the interview room, find a quiet moment for some slow, deep breathing. Inhale slowly through your nose for a count of four, hold for four, exhale slowly through your mouth for a count of six. Repeat this a few times. This simple technique actively engages your parasympathetic nervous system, helping to slow your heart rate, calm your mind, and reduce physical tension.
  • Hydration is Your Secret Weapon: Always bring a bottle of water with you. Sipping water during the interview isn’t just about preventing a dry mouth (though that’s a bonus!). It’s a subtle, socially acceptable way to give yourself a pause. It buys you a few precious seconds to gather your thoughts, formulate a clear answer, and regulate your breathing if you feel your voice starting to quaver.
  • Refocus Your Energy: Acknowledge the nerves, but then gently shift your focus.  Remember, you don’t need to feel 100% calm and collected. You just need to be prepared enough to push through the initial jitters and allow your genuine self, your enthusiasm, and your capabilities to shine through.

2. What to Wear (Dress Smart – Whatever the Dress Code)

The adage “dress to impress” is a classic for a reason, but in the modern workplace, it’s evolved. It no longer means wearing the most expensive or formal attire. Instead, it means aiming to look neat, clean, and thoughtfully put together. The key is to look like you’ve made a conscious effort and respect the opportunity. You want to convey professionalism, regardless of the dress code of the role you’re going for. 

If you’re going for a role in a marketing firm with casual attire, try a smart-casual checked shirt, dark denim and converse. If you’re going for a role in an office, I’d always recommend a shirt, trousers and shoes at the least. The effort will be appreciated even if the job doesn’t require you to dress smart.

  • For Gents: A crisp, ironed button-down shirt (long or short-sleeved, depending on company culture and weather), smart trousers (chinos are often fine, just ensure they’re clean and pressed, avoiding ripped jeans), and clean, polished shoes (smart Converse style trainers or classic office shoes depending on the environment – never casual trainers!). A blazer or smart jacket is often a great optional addition, as it can be taken off if the environment is more relaxed. Ties are rarely essential unless applying for a very corporate role (e.g., finance, law), but as a rule of thumb it’s better to be over-dressed.
  • For Ladies: A smart blouse or top (avoiding anything overly casual like t-shirts or strappy tops), tailored trousers, a smart skirt, or a simple, professional dress. Clean, comfortable, and polished shoes (flats, low heels, or smart ankle boots, or smart Converse type trainers) are ideal. A smart cardigan or blazer can complete the look.

General Wardrobe Wisdom:

  • Comfort is Key: You want to be able to sit, stand, and move comfortably. Don’t wear something so tight or ill-fitting that it distracts you. Be aware of the weather – if it’s hot outside it’s likely to be warm inside.
  • Check for Condition: Ensure clothes are clean, stain-free, ironed (seriously, an unironed shirt screams “didn’t care”), and free of pet hair or loose threads. If you’re a man going in a suit, tuck your shirt in. I’ve lost count of the number of times men have turned up in an untucked shirt – they practically lost the opportunity before they said anything.
  • Subtle is Safe: Avoid overly strong perfumes or aftershaves, excessive jewellery, scuffed trainers (unless explicitly stated as a very casual office), or hats (unless for religious reasons). Your goal is for your personality and answers to be the focal point, not your attire.
  • Research the Culture: If possible, discreetly check the company’s social media or website photos. Do people wear suits? Or smart jeans? This can give you a clue, but when in doubt, it’s always safer to be slightly overdressed than underdressed.

3. Do Some Homework (But Don’t Cram – Focus on Relevance)

Walking into an interview without knowing what the company does, or what the job actually entails, is a significant red flag. It sends a clear message: “I couldn’t be bothered to do even the most basic preparation,” which translates to a lack of genuine interest and respect for their time. But don’t panic – this isn’t about memorising their entire company history!

Here’s what you absolutely need to know, and it shouldn’t take more than 30 minutes of focused effort:

  • What Does the Company Do? (Their “Core Business”): A quick skim of their “About Us” page, mission statement, and recent news on their website or LinkedIn. Understand their main products, services, or purpose. What problem do they solve? Who are their clients or customers?
    • Example: Are they a software company creating apps for small businesses? A charity supporting local communities? A marketing agency working with global brands?
  • What’s the Job About? (Re-read the Job Advert, Then Read It Again): This is your blueprint. Highlight key responsibilities, required skills, and any specific projects mentioned. Understand the day-to-day. What challenges will you be solving in this role? What impact will you be expected to make?
  • Why Do YOU Want to Work There? (Beyond “I Need a Job”): This is where you connect your skills and aspirations to their company. Have at least one or two genuine reasons.
    • Good examples: “I was really impressed by your recent campaign for [Client X], and I’m keen to contribute to a team with such innovative ideas.” Or, “Your company’s commitment to sustainability, as highlighted on your website, really resonates with my personal values.” 
  • Key Tip: Bring a Notebook (and Use It!): It’s perfectly acceptable, and in fact, encouraged, to bring a small, tidy notebook and pen. Jot down 3-5 key bullet points about the company, the role, and your prepared questions (we’ll get to those next). You are absolutely allowed to glance at these notes during the interview. You can even jot a few notes from your interviewer’s pitch to refer back to later (just don’t sit there like a reporter – a couple of key words is fine!). It demonstrates preparedness, organisation, and a genuine interest in getting the details right. It shows you’re taking the interview seriously and it reveals to your potential employer how you might present yourself in a business meeting representing them!

4. Ask Questions (Conversation Not Interrogation)

Towards the end of the interview, almost without fail, they’ll turn the tables and ask, “Do you have any questions for us?” This isn’t just a polite formality, your interviewers genuinely want to gauge your engagement, curiosity, and strategic thinking. Not asking questions can signal disinterest, lack of preparation or lack of critical thinking.

Always, always ask something! 

Truthfully, there are some rather generic questions which are perfectly suitable if a little routine. Ideal questions would be around the specific role, something which was discussed in the interview, recent positive company news, blogs or headlines. But if all else fails, here are some no excuse examples you can use in any situation:

  • “What does a typical day look like for someone in this role?” (Shows interest in the actual work.)
  • “What would success look like in the first three to six months for the person taking on this role?” (Shows you’re goal-oriented and focused on impact.)
  • “Is there specific training and support available for new starters to help them get up to speed?” (Demonstrates proactive learning and interest in integration.)
  • “What are the biggest challenges currently facing the team/business, and how do you see this role contributing to overcoming them?” (Shows strategic thinking and interest in problem-solving.)
  • “What’s the team culture like here? How do colleagues typically collaborate?” (Shows interest in fitting in and working well with others.)
  • “How does the company support professional development and career progression?” (Shows ambition and a long-term view.)
  • “What do you enjoy most about working here?” (Can provide genuine insight into the company culture from the interviewer’s perspective).

Crucial Avoidance: Steer clear of asking about salary, benefits, or holidays during the first interview. Those discussions happen once you’ve been offered the job and are negotiating terms. Your primary focus here is to demonstrate your fit for the role and the company.

5. Keep Eye Contact (But Not Like a Staring Contest)

Eye contact is a powerful non-verbal cue that builds trust, conveys confidence, and shows engagement. However, for many, it can feel incredibly awkward or even intimidating, especially when you’re already nervous and stepping into the unknown. The good news is, you don’t need to stare them down like you’re in a duel!

Here’s a practical tip to make eye contact feel more natural:

  • The “Triangle Method”: Instead of focusing directly on their eyes, try looking at the area just between their eyebrows, or at the top of their nose. To them, it will appear as if you’re making direct eye contact, but it can feel less intense for you.
  • The “Gazelle Glance”: If you’re being interviewed by more than one person, make a conscious effort to glance at each of them as you speak, not just the one who asked the question. This makes everyone feel included and engaged. Aim to hold eye contact with one person for a few seconds, then briefly shift to another. This natural flow indicates confidence and attentiveness.
  • Practice with Purpose: During your practice sessions (see the “Nerves Are Normal” section above), actively work on maintaining comfortable eye contact with your reflection or a friend. The more you do it, the more natural it will become.

6. Speak Clearly and Slowly (Water Helps – Pauses Are Power)

Nerves have a cruel way of hijacking our speech. Many people find themselves speaking at warp speed, rambling without realising it, or mumbling as their voice gets tighter. This is where your trusty water bottle comes in handy!

If you forgot to bring a bottle, always ask for a glass of water. Most times you will be offered something to drink – even if you don’t want it, accept the offer. This will give you a chance to become more familiar with your surroundings and take a few deep breaths.

  • Sip for a Pause: As mentioned, taking a sip of water is an excellent, natural way to buy yourself a few seconds to gather your thoughts before answering. It helps you avoid impulsive, unconsidered responses.
  • Embrace the Pause: You are absolutely, 100% allowed to pause before answering a question. A brief silence while you think doesn’t make you look clueless; it makes you look thoughtful, considered, and intelligent. It demonstrates that you’re processing the question thoroughly before formulating a coherent response. Far better to pause and deliver a clear answer than to ramble incoherently.
  • Articulate Every Word: Consciously focus on articulating each word clearly. Imagine you’re trying to speak slowly enough for someone taking notes to keep up easily. This not only makes you sound more confident but also ensures your message is fully understood.
  • Don’t Be Afraid to Clarify: If you genuinely forget the question mid-answer, or if you didn’t quite catch it, simply and politely ask them to repeat it. “Could you just repeat the last part of that question, please?” or “Could you clarify what you mean by X?” is perfectly fine and shows you want to give a precise answer. It’s far better than waffling or answering the wrong question.

7. Practice That Handshake

The handshake is still a staple of professional introductions, especially for interviews. A good handshake conveys confidence and professionalism. If the interviewer initiates a handshake (which is common at the beginning and end of the interview), meet it with:

  • A Firm but Not Crushing Grip: You want to convey confidence, not aggression or weakness. Avoid the “dead fish” limp handshake at all costs! A good rule of thumb is to match the pressure of their grip.
  • Direct Eye Contact and a Genuine Smile: This adds warmth and sincerity to the greeting.
  • A Clear Verbal Greeting: A simple “Nice to meet you” or “Good morning/afternoon, thank you for meeting me” completes the impression.
  • Use Names: If your interviewer is any good, they’ll introduce themselves. Repeat their name back before giving them yours:
    • “Hello, my name is Amy and I’m the Customer Service Manager. This is Nick and he’s the Customer Service Assistant Manager.”

“Amy and Nick, lovely to meet you both. I’m James.”

  • Hygiene Matters: Ensure your hands are clean and dry (if you get sweaty palms, a quick wipe on your trousers or tissue before entering is fine).
  • If You Prefer Not to Shake: In situations where you might prefer not to shake hands (e.g., germ concerns, cultural reasons, or if they don’t initiate it), a warm smile and a polite nod are perfectly acceptable and respectful alternatives. Read the room – if they don’t offer, don’t force it.

8. What If It Goes Wrong? (It Might – And That’s OK)

Here’s a hard truth: no interview is perfect. You might stumble over your words, say something that sounds a bit awkward, or completely forget a brilliant point you’d rehearsed. And sometimes, even if you deliver a stellar performance, you still might not get the job. This isn’t always a reflection on you. Sometimes, there’s only one role available and two, three, or even more genuinely outstanding candidates come along. It simply means another excellent fit was found for that specific role at that specific time.

Here’s why that’s completely fine:

  • One Moment Doesn’t Define You: One awkward moment will not ruin your chances if the rest of the interview goes well. Interviewers are human. They understand nerves, and they know you’re new to this. What they’re really looking for is your enthusiasm, your effort, your genuine personality, and your potential. Can you learn? Are you reliable? Do you fit the team culture?
  • It’s a Learning Opportunity (and Valuable Practice!): If it feels like it went completely wrong – perhaps you were truly blindsided by a question, or the nerves just took over – that’s still okay. Treat it as invaluable practice. Ironically, nailing a job interview isn’t actually always about getting that job. Every single interview, regardless of the outcome, is a learning experience that makes the next one easier, sharper, and more confident. In fact, we’ve often recommended that young professionals attend several interviews for jobs they might not even accept if they were offered it – precisely because the practice, the exposure, and the repeated experience of putting yourself in that pressure situation is incredibly worthwhile for future opportunities. Reflect on what happened, identify areas for improvement, and then let it go. Don’t dwell on it.

9. Bonus Tips (The Little Things That Make a Big Difference)

These small details can elevate your impression and show you’re a thoughtful, professional candidate.

  • Be On Time (Meaning, Early!): Aim to arrive 10 minutes early. This gives you buffer time for unexpected delays (traffic, public transport issues, getting lost), allows you to find the right building/floor, use the bathroom, and compose yourself. Google the exact location and plan your route the night before.
  • Show Your Personality: Often an interviewer is looking for the “right fit”. That doesn’t just mean someone who can do the job, it could be someone who is warm, has a positive outlook and a good attitude. Be mindful of over-familiarity though, remember to keep it professional at all times.
  • Silence Your Phone: Turn your phone completely off, or at least put it on silent and out of sight. Do not, under any circumstances, check it during the interview. This is a massive sign of disrespect. Even if your interviewers have theirs out on the table (and they shouldn’t, but they might), keep yours away.
  • Smile Genuinely: A genuine smile not only makes you more likeable and approachable but also helps to relax you. It projects warmth and positivity.
  • Listen Actively: Don’t just wait for your turn to speak. Truly listen to the questions asked, and listen to any information the interviewer gives about the role or company. This helps you tailor your answers and ask more relevant follow-up questions. A fantastic interview is a two-way conversation.
  • Follow Up Promptly: Send a concise, polite thank you email within 24 hours of the interview (ideally the same day or the next morning). Reiterate your interest in the role, briefly mention something specific you enjoyed discussing, and thank them for their time. This shows professionalism and keeps you fresh in their minds. Keep it brief and to the point.
  • Have Your Questions Ready: Even if you’ve had a great conversation and asked a few as it’s gone along, you can say, “I had a few questions prepared, and you’ve actually covered some of them, but I do have one more…”

In Summary: You’ve Got This

Interviews aren’t about being a flawless robot or delivering a rehearsed script perfectly. They’re about being prepared enough to show up authentically, manage your nerves as best you can, and convey your enthusiasm, potential, and genuine interest in the role and the company.

What interviewers are truly looking for in young professionals is enthusiasm, a willingness to learn, reliability, a polite and professional demeanour, and the ability to fit into their team. Your job is to demonstrate these qualities.

So, take a deep breath, bring your thoughtfully prepared notes, sip your water to buy yourself time, and bring your absolute best, most authentic self. You might still feel those nervous butterflies, but with this preparation, you’ll walk out of that room knowing you gave it a proper shot.

Finally, and importantly, if you’ve read all this and think it’s all well and good asking for a notepad, arriving early, wearing a suit, but I can’t afford to get started – know you’re not alone. Read our blog Beyond Barriers: How to Ace Your Interview When Every Penny Counts.

Good luck – go out there and get that job!

Feeling ready, but still want that extra edge? This guide is packed with proven strategies, but we know every job seeker’s journey is unique. If you’re craving deeper, one-on-one support, whether it’s perfecting your answers for a dream role or building unshakeable confidence, our career coaching services are designed for you.

Let’s discuss your specific goals. Reach out to us to discuss how we can help you ace your next interview.